Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, request a demo, or contact us. This may include:

• Contact information (name, email address, phone number)
• Company information (company name, job title, industry)
• Account credentials and preferences
• Communications between you and Socratix

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Communicate with you about products, services, and events
• Monitor and analyze trends and usage
• Detect, investigate, and prevent fraudulent or unauthorized activities

3. Information Sharing

We do not sell personal information. We may share your information:

• With vendors, consultants, and service providers who need access to perform services
• In response to legal requests or to protect our rights
• In connection with a merger, acquisition, or sale of assets
• With your consent or at your direction

We maintain an updated list of our subprocessors, available upon request or at https://trust.getsocratix.ai/.

4. Data Security

We implement appropriate technical and organizational security measures consistent with industry standards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

5. Data Retention

We retain your personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

You also have the right to request deletion of your personal information at any time. We will delete your data promptly unless we are legally required or permitted to retain it for a longer period (for example, to comply with tax, audit, or regulatory requirements).

6. Your Rights

Depending on your location, you may have rights under applicable data protection laws, including the EU General Data Protection Regulation (GDPR), UK GDPR, and the California Consumer Privacy Act (CCPA/CPRA). These rights may include:

• Access
• Correction
• Deletion
• Restriction
• Portability
• Objection

To exercise these rights, contact us at privacy@getsocratix.ai. We will respond to requests in accordance with applicable law.

7. Cookies and Tracking

We use cookies and similar tracking technologies to collect information about your browsing activities and to provide personalized content. You can control cookies through your browser settings.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. While applicable, we rely on Standard Contractual Clauses (SCCs), the UK Addendum, or other approved safeguards to ensure appropriate protection for international data transfers.

9. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that a child has provided us with personal data, we will take steps to delete it.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Where required by law, we will seek your consent for material changes.

11. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at: